Customer Service

The Walch Group began with a dream to be the best insurance services company in the country. Today we continue our dream to be distinctly superior to our competitors while not losing sight of what has made us successful. Our continued growth is a testimony to our people, our work product, and our ethics. We believe in treating people fairly and honestly, the way any of us want to be treated. We believe our work product must be superior to our competitors. We may not be the biggest in the business but we are the best.

The Walch Group is committed to setting new standards in claims service and management for the property insurance industry. We felt the need was evident for better client service. We have assembled a workforce that has embraced our ideals. We are proud to offer some of the most experienced and qualified insurance professionals in the industry. Our associates are ready to assist in the appraisal process, as umpires, and consultants. We are experienced in residential and commercial property claims, as well as liability claims. We also offer re-inspection services and training programs in policy, customer service, estimating, and general adjusting.

We utilize the latest technology to deliver a superior product, better, faster, and with greater accuracy. Efficient use of technology and our greatest asset - our people - has resulted in increased productivity and a reduction in operating costs for our clients. We will keep our commitment to our clients to be the very best!